Frequently Asked Questions (FAQ)

Here you will find answers to the most frequently asked questions about the Salzburg Christkindlmarkt on Domplatz and Residenzplatz and the Eiszauber ice rink on Mozartplatz. Click on a question to open the answer. Can't find your question? The right contacts are listed at the bottom of the page.

Opening hours & dates

The Salzburg Christkindlmarkt takes place from Thursday, 19 November 2026 to Friday, 1 January 2027 on Domplatz and Residenzplatz and on parts of Kapitelplatz. The official opening is on 19 November 2026 at 10:00 am.

Save the date: in 2027 the market runs from 18 November 2027 to 1 January 2028.

  • Monday to Thursday: 10:00 am to 8:30 pm
  • Friday: 10:00 am to 9:00 pm
  • Saturday: 9:00 am to 9:00 pm
  • Sunday and public holidays: 9:00 am to 8:30 pm

For the specific day of your visit, please refer to the opening hours page as the authoritative source.

  • 7 December 2026: 10:00 am to 9:00 pm
  • 8 December 2026 (public holiday): 9:00 am to 8:30 pm
  • 24 December 2026 (Christmas Eve): 9:00 am to 3:00 pm
  • 25 and 26 December 2026: 11:00 am to 6:00 pm
  • 27 to 30 December 2026: regular opening hours
  • 31 December 2026 (New Year's Eve): from 10:00 am, retail stalls open until at least 6:00 pm, selected food and drink stalls until 1:00 am
  • 1 January 2027 (New Year's Day): 11:00 am to 6:00 pm

The Christkindlmarkt is open every day throughout the season, in rain or snow. Short-notice changes to individual events are published on the opening hours page and in the key dates section. For a live view of the market, take a look at our Webcams.

Getting here & parking

The market is located in the heart of Salzburg's old town. From the main railway station, trolleybus lines 3, 5 and 6 take you to the "Rathaus" stop – from there it is just a short walk to the market. Please check the Salzburg transport association (SVV) for current connections. You will find more information on our How to find us.

In previous years, all bus and rail lines of the Salzburg transport association (SVV) in the Salzburg core zone could be used free of charge on Advent Saturdays and on Black Friday. The dates for the 2026 season will be published on our arrival and parking page as soon as they are confirmed.

It is not possible to drive to the market by car – the old town is a pedestrian zone. Please use the old town car parks or the park & ride facilities on the outskirts and take the trolleybus into the old town. An overview of all car parks and their rates can be found on our arrival and parking page and at Salzburg Tourism. The Christkindlmarkt is unable to offer discounts or validation of car park tickets.

Special access, drop-off and parking rules apply to coaches in the old town. Before your journey, please check our arrival and parking page and the group planner of Salzburg Tourism. Please send any queries with date, time, group size, coach company and mobile number to gruppen@christkindlmarkt.co.at.

You can find and book accommodation in Salzburg and the surrounding area directly via our hotel booking page .

At the market

No. Admission to the Salzburg Christkindlmarkt is free – including on New Year's Eve.

Yes, dogs are welcome. Due to the large crowds, we ask you to keep dogs on a short lead and under control at all times.

Yes, the market is barrier-free. A wheelchair-accessible toilet is located on Kapitelplatz behind the cathedral arches; another facility in Wiener-Philharmoniker-Gasse has an accessible toilet with Euro key. All information can be found under Handicapped accessible and WC locations.

Public toilets are located on Kapitelplatz behind the cathedral arches and in Wiener-Philharmoniker-Gasse, among other places. All locations are marked on the WC locations page.

Information stand no. 95 is located next to the large Christmas tree on Residenzplatz. During market opening hours you can get information, vouchers and brochures there, and lost property is handed in there. You will also find its location on the Market plan.

Payment methods vary from exhibitor to exhibitor. Card payment is not guaranteed at every stall – please ask directly at the stall and carry some cash just in case. Old town vouchers and Christkindlmarkt vouchers are accepted at all stalls.

Wi-Fi is provided at the market. Reception and availability may vary depending on location and demand; uninterrupted access cannot be guaranteed.

If you lose something at the market, please first ask at information stand no. 95 next to the large Christmas tree on Residenzplatz during opening hours. If you lose something at the Eiszauber ice rink, please contact the team on Mozartplatz directly.

If the item is not there, after the end of the season or outside opening hours, the City of Salzburg's lost property office is responsible: Schloss Mirabell, Mirabellplatz 4, entrance 3, 5020 Salzburg – phone +43 662 8072 3580, e-mail pass-und-fundservice@stadt-salzburg.at, online search at fundamt.gv.at.

Helpful for the search: a precise description with distinctive features, place of loss, date and approximate time, as well as your name and a callback number.

Contact the emergency services or staff on site immediately. The Austrian emergency numbers are: Ambulance 144, Police 133, Fire brigade 122, European emergency number 112.

The Verein Salzburger Christkindlmarkt organises the Christkindlmarkt on Domplatz and Residenzplatz and the Eiszauber ice rink on Mozartplatz. The other Advent markets in the city and province of Salzburg have their own organisers. An overview is provided by Salzburg Tourism.

Ice magic on Mozartplatz

The Eiszauber ice rink on Mozartplatz is open from 12 November 2026 to 31 January 2027 , regular hours daily from 10:00 am to 10:00 pm.

Special opening hours:

  • 24 December 2026: ice rink and punch stand 10:00 am to 4:00 pm
  • 31 December 2026: ice rink 10:00 am to 8:00 pm, punch stand 10:00 am to 1:00 am
  • 1 January 2027: ice rink and punch stand 12:00 noon to 8:00 pm

In bad weather, opening hours may change at short notice. Before setting off, please check the current notice and the live webcam on the Eiszauber page.

  • Adults: 6.50 euros
  • Children and young people up to and including 17 years: 4.50 euros

For family, group and school rates as well as rental prices, please refer to the current price list on the Eiszauber page.

Yes, the Eiszauber ice rink offers skate and helmet hire on site. Available sizes cannot be reserved in advance. For prices and deposit, please refer to the price list on the Eiszauber page.

No. Individuals and families can simply come along during opening hours. Reservations are only required for school classes and groups.

School classes and groups should request their visit in advance by e-mail to f.lackner@christkindlmarkt.co.at . Please state your preferred date and time, the number and age of participants, the rental sizes required, a contact person with mobile number and, if necessary, the invoice address. Payment method, invoice and availability will be confirmed in writing – a booking is only binding once confirmed in writing.

In the event of weather-related or operational changes, the notices on the Eiszauber page and your individual booking confirmation apply. Please provide a mobile number where you can be reached. Information on alternative dates, rebooking or refunds will be provided by the booking office.

Programme, traditions & New Year's Eve

All dates can be found under Key dates 2026 and in the event search. For the specific day of your visit, the online calendar is always the authoritative source.

More than 90 choirs perform at the market during the season – Monday to Friday at 5:00 pm, on Fridays also at 2:00 pm (children's choirs), Saturday and Sunday at 3:00 pm and 5:00 pm. On selected Tuesdays from 6:00 pm to 8:00 pm, the open choir singing is open to everyone. Which choir sings when can be found on the choir page.

The traditional Salzburg tower brass music sounds on Thursdays at 6:30 pm and on Saturdays at 6:30 pm, the young tower brass players perform on Wednesdays at 6:00 pm. Exact dates can be found in the key dates.

The Original Salzburg Christkind besucht den Markt an den Adventsonntagen – am 29. November sowie am 6., 13. und 20. Dezember 2026 jeweils um 16:00 Uhr. Am 6. Dezember wird das Christkind vom Nikolaus begrüßt, danach gibt es getrennte Rundgänge über den Markt. Außerdem liest das Christkind an Mittwochen um 16:00 Uhr bei der Kinderlesung vor. Details finden Sie bei den key dates.

  • Krampuslauf: Samstag, 5. Dezember 2026, ca. 19:00 Uhr
  • St Nicholas and children's Krampus: Sunday, 6 December 2026, 3:30 pm
  • Christkind: Sonntag, 6. Dezember 2026, 16:00 Uhr – Begrüßung durch den Nikolaus, danach getrennte Rundgänge über den Markt
  • Perchten run: Monday, 21 December 2026, 7:00 pm

All information can be found on the page Krampus, St Nicholas & Perchten.

The Old town New Year's Eve takes place from 31 December 2026 to 1 January 2027. The market remains freely accessible: retail stalls are open until at least 6:00 pm on 31 December, selected food and drink stalls until 1:00 am. On 1 January the market is open from 11:00 am to 6:00 pm. The programme and safety information will be published online in good time.

Yes. The Christmas tree market on Residenzplatz offers Christmas trees from the region, and the Cot trail takes you to nativity scenes in Salzburg's old town. Dates and details can be found on the respective pages.

Vouchers, mugs & tour groups

Yes. Vouchers worth 5 euros and 10 euros can be ordered by e-mail to gutscheine@christkindlmarkt.co.at and will be sent by post once payment has been received. Shipping costs depend on quantity, destination and shipping method and will be stated on the invoice. During the season, vouchers are also available at information stand no. 95 next to the Christmas tree on Residenzplatz. Full details on the voucher page.

Christkindlmarkt vouchers are valid at all stalls of the Salzburg Christkindlmarkt. Salzburg old town vouchers are also accepted at all stalls and at the Eiszauber ice rink on Mozartplatz.

Yes. A drinks voucher worth 5 eurosis available for companies and coach groups. It can only be ordered in advance and requires a tax number. Ordering and conditions can be found on the voucher page.

The Christkindl Pass is a voucher booklet for tour operators and coach companies with six individually redeemable vouchers (food, drink, gingerbread, chocolate and more) worth a total of more than 25 euros, including an integrated city map. The minimum order is 12 booklets; the price is available on request. Order via marketing@salzburg.info or gruppen@christkindlmarkt.co.at.

The original ceramic whistle mug is available as a set of two for 8 euros in the association shop . During the season, mugs are also sold at the market. Range and prices are subject to change – the shop page is authoritative.

Please send the date and time of your visit, group size, type of group, means of arrival, desired service, language and a contact person with mobile number to gruppen@christkindlmarkt.co.at. Further information can be found in the Tour group info. Eiszauber bookings for school classes and groups are handled separately via f.lackner@christkindlmarkt.co.at.

Exhibitors & online marketplace

In the List of exhibitors you can search by exhibitor, product, category and location. The location of each stall is shown on the Market plan.

In the online marketplace the exhibitors sell their products online at their own prices and conditions. Separate shipping costs may apply for items from different sellers. Shipping is offered to Austria and Germany; payment is by credit card – ordering on account or by prepayment is not possible. The shipping, delivery and payment information and the terms of the respective seller are binding.

First check your order confirmation, the seller, the delivery address and the shipping status. Then contact the seller named in the order, stating the order number, order date, item, a description of the problem and photos if applicable. If several sellers are involved, separate complaints may be necessary. You can also contact marktplatz@christkindlmarkt.co.at .

For applicants, press & partners

First read the information letters, basic requirements, evaluation criteria and organisational mission statement on the application page and then submit the application form in full. Processing begins once the processing fee has been received. No status information is given by telephone during the application process.

Please send a written request to info@christkindlmarkt.co.at stating the name and type of ensemble, number of performers, possible dates, duration of the performance, space and technical requirements, references, and contact and invoicing details. Participation is only confirmed once written approval has been given; short-notice or purely telephone requests cannot be confirmed as bookings. Information for choirs can be found on the choir page.

All information on the call for applications, requirements, casting and online application can be found on the casting page. The dates stated there for the respective season apply.

Vacancies are published on the jobs page . Please send applications directly to the exhibitor named in the respective job advertisement.

Current press releases and print-quality images can be found in the press area; image credits must be observed. Press contact: presse@christkindlmarkt.co.at, phone +43 664 3839555. Filming permits and interview appointments must be arranged in advance.

Please send a written request to info@christkindlmarkt.co.at stating your organisation, purpose, desired form of cooperation, period, required space or service, funding and contact details. Implementation is only possible after written coordination and approval. You can find an overview of our charity projects here.

Contact & further questions

To ensure your enquiry reaches the right person quickly:

For written enquiries, please state your name, organisation, telephone number, e-mail address, your specific request, date of visit or order, number of people or order number and a preferred callback time – this helps us to help you faster.

Yes, the website is also available in English and Italian – select your language via the language switcher. For season dates, special days and prices, the original German page is authoritative in case of doubt, as translations may be updated with a delay.

Alle Preise inkl. der gesetzlichen MwSt.

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